Built for MSPs
Unified DNS is purpose-built for managed service providers. We understand the unique trust requirements MSPs face when selecting technology partners for their clients.
Multi-Tenancy & Data Isolation
How we ensure complete separation between your clients' environments.
Tenant Isolation
Each MSP client (tenant) operates in a logically isolated environment. Data, configurations, and policies are strictly separated at the application and data layer.
- Logical data separation with tenant-scoped access controls
- No cross-tenant data visibility or leakage
- Independent configuration and policy management per tenant
- Tenant-scoped audit logs and reporting
MSP Management Layer
MSPs get a dedicated management layer that provides oversight across all their client tenants while maintaining strict isolation boundaries.
- Centralized dashboard for managing all client tenants
- Policy templates that can be applied across tenants
- Aggregate reporting across the MSP portfolio
- Delegated administration capabilities for clients
Role-Based Access Control
Granular permissions that match how MSPs actually operate.
| Role | Scope | Capabilities |
|---|---|---|
| Owner | Organization | Full administrative access to all features. Organization creator/owner. |
| Admin | Organization | Technical and team management with organization settings and billing access. |
| Technician | Organization | DNS operations focused role for day-to-day zone and record management. |
| Billing | Organization | Financial access only - billing, invoices, and payment methods. |
MFA Enforcement
Multi-factor authentication can be enforced at the MSP level for all users across all tenants, with support for TOTP and hardware security keys.
SSO Integration
Single sign-on support via Microsoft Entra ID, allowing MSPs to integrate with their existing Microsoft identity infrastructure.
Audit Trail
Complete audit logging of all user actions, configuration changes, and access events with exportable logs for compliance reporting.
API Security
Secure programmatic access for automation and integration.
Authentication & Authorization
- API key authentication with scoped permissions
- OAuth 2.0 support for third-party integrations
- IP allowlisting for API access restriction
- Automatic key rotation capabilities
Rate Limiting & Protection
- Configurable rate limits to prevent abuse
- All API traffic encrypted via TLS 1.2+
- Request validation and input sanitization
- Comprehensive API audit logging
White-Label Reports
Present DNS reporting under your own brand.
Branded Report Exports
Unified DNS supports white-label report exports, allowing MSPs to present DNS data and compliance reporting under their own brand when sharing with clients.
- Export reports with your company logo and branding
- Professional client-ready DNS audit reports
- Customizable report templates for different client needs
Onboarding & Offboarding
We provide structured processes for bringing new clients onboard and ensuring clean data removal when clients leave.
- Streamlined tenant provisioning via API or portal
- Data export tools for complete data portability
- Verified data deletion with confirmation certificate
- 30-day data retention post-offboarding for recovery